Online Auto Insurance, LLC 9431 Haven Ave Ste 201 Rancho Cucamonga, Ca 91730 service@onlineautoinsurance.com Privacy Statement (Last Update 07/05/2009)
Online Auto Insurance, LLC is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site http://www.onlineautoinsurance.com. Because this Web site wants to demonstrate its commitment to users' privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, OnlineAutoInsurance.com has agreed to notify users of:- What personally identifiable information Online Auto Insurance, LLC collects.
- What personally identifiable information third parties collect through the Web site.
- What organization collects the information.
- How Online Auto Insurance, LLC uses the information.
- What choices are available to users regarding collection, use and distribution of the information.
- What measures Online Auto Insurance, LLC takes to protect the information under its control.
- How users can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, please contact us. If you do not receive acknowledgment of your inquiry, or if your inquiry is not satisfactorily addressed, you should then contact at http://www.truste.com/consumers/watchdog_complaint.php. TRUSTe will serve as a liaison with the Web site to resolve your concerns.
Information Collection and Use
Online Auto Insurance, LLC collects information on OnlineAutoInsurance.com at several different points on our Web site. If you apply for auto insurance quotes or to purchase an insurance policy, we require that you provide certain personally identifiable information, including your name, address email address, and phone number. This information is necessary to process your application and to contact you if necessary. Once you have entered your name, address and email address your information is then passed onto a third party Insurance Company in order to supply you with a quote that best fits your needs.
Accessing Your Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by emailing our Customer Support at service@onlineautoinsurance.com.
If you choose to use our contact us form we require you to give us a valid email address. We do ask for Policyholder’s name, name of person inquiring, Insurance Company, Policy number and phone number only if you are inquiring about your or someone’s else’s coverage information. We collect this information for the purpose of responding to policy inquiries and to answer questions to the best of our ability.
Agents/Service Providers
For visitors not residing in California and under certain circumstances, we use other third parties such as insurance brokers and lead aggregators to fulfill auto insurance quotes.
Information Sharing and Disclosure
We share aggregated information with our partner Auto Solutions Insurance Services, LLC ("ASIS") to fulfill applications for users residing in California who are not currently insured. ASIS is a licensed California brokerage (Lic #0G50638) which uses shared information to provide auto insurance quotes and policy issuance online from appointed carriers. Where ASIS is not used and is not license, we share your information with affiliates and redirect users to third-party Web sites. OnlineAutoInsurance.com does not control the content of or the information collected from these third-party Web sites. These third-party Web sites are not subject to OnlineAutoInsurance.com's Privacy Policy. Redirects to third-party sites do not constitute sponsorship, endorsement, or approval by OnlineAutoInsurance.com of the content, policies, or practices of such sites. Therefore, we encourage you to review the privacy policies of these sites before you disclose your personal information to these other parties
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Log Files and Cookies
The use of cookies by our service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our service providers may use session ID cookies to make it easier for you to navigate their site. Please see their privacy statement for details on the use of cookies.
Cookies
We use both session ID cookies and persistent cookies. We use session and persistent cookies to make it easier for you to navigate our site. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. We do not tie the cookies to any personally identifiable information.
Security
The security of your personal information is important to us. When you enter sensitive personal information on our application form, we encrypt that information using secure socket layer technology (SSL) and follow generally accepted industry standards to protect information submitted to us, both during the transmission and once received. No method of transmission over the Internet, or electronic storage is 100 % secure and although we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Business Transitions
In the event Online Auto Insurance, LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or portion of its assets, your personally identifiable information will likely be among the assets transferred.
Links to Other Sites
If you click on a link to a third party site, including on an advertisement, you will leave OnlineAutoInsurance.com and go to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as OnlineAutoInsurance.com. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third party website that is linked to OnlineAutoInsurance.com, you should read that site’s privacy statement before providing any personally identifiable information.
When you subscribe to our articles by email we use a third party email service provider whose privacy statement governs the collection and use of the personal information that you have entered.
If you use a bulletin board, blog, or Article, on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Customer Testimonials
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.
Changes to this Privacy Statement
If we decide to change our privacy policy, we will post those changes here and other places we deem appropriate so that you are aware. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of posting a prominent notice on our homepage.
We do not share Personal information with third parties other than as described above.
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