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Shopping for Auto Insurance Online
There are many online auto insurance companies, so choosing between them can be a challenge. Below are the main points to keep in mind when shopping for auto insurance online:
PRICE
Online auto insurance company prices vary greatly from one to another, so if you want to ensure a competitive rate, compare rates from at least four companies.  A popular myth is that a quality online auto insurance company is automatically going to be expensive.  Not true!  Many times you will be surprised to find out that a stable, quality insurance company may be cheaper than its "not so quality" competitor.  However; although price is important to all of us, keep in mind other important factors that will ultimately be the most important factors in case of a claim.
SERVICE
Service is a very important factor when searching for an online auto insurance company.  It is only fair to receive good service if we're paying the price of auto insurance.  An company should be able to fairly, thoroughly and quickly answer all your questions and be accessible not only online, but by phone too.. There are a few ways of finding out the type of service a particular company offers.  Calling the customer service phone numbers is a great way to experience expected hold times which is always an important factor.  Knowing someone who is insured through a particular company is also a great way to find out about its customer service. Some state's department of insurance maintains records of complaints against insurance companies.  You may find out if your state department of insurance holds complaint records by visiting your state's department of insurance website.
FINANCIAL STABILITY
It is important to look into the financial stability of an insurance company.  The financial strength of an insurance company will reinforce its ability to pay out claims.  An unstable insurance company may be susceptible to bankruptcy; therefore, leading to unpaid claims.  Independent rating agencies such as AM Best give each insurance company a letter grade that determines its financial strength.  For more information, visit our Insurance Company Analysis section.  You can also use the following link to check the AM Best rating for a particular company. AM BEST Website.
LICENSING
Some insurance companies may not be licensed to operate in your state. Be sure to buy insurance from a company licensed in your state, because that way, you can rely on your states department of insurance to help you if there’s a problem.  Currently OnlineAutoInsurance.com is licensed to sell insurance only in California and plans to expand in 2007. You can view our "Licensing" section for details. Be sure to check if your insurance company is licensed in your state.  A good way to do so is by visiting your state's department of insurance.
POSITIVE FEELING
You should feel comfortable with your insurance purchase, whether you buy it from a local agent, directly from the company over the phone, or over the Internet. Make sure that the agent or company will be easy to reach if you have a question or need to file a claim.  If you have questions, feel free to ask as many questions as you have.  This is also a good way to get a sense of customer service. 
 

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