
Early October of 2007,
GMAC announced a new program called SmartValet which was launched to help
consumers involved in an automobile accident with their transportation needs.
GMAC’s SmartValet helps from delivering a rental vehicle as well as picking up a
vehicle that is undrivable and taking it to repairs or to the salvage yard if
unrepairable. The program will also deliver your vehicle to your home once it is
repaired and ready to drive.
According to the National Highway Traffic Safety Administration (NHTSA) there
are close to six million accidents per year. Accident victims are usually left
with the hassle of managing their vehicle repairs and obtaining a rental vehicle
which is why the SmartValet program was started.
SmartValet offers pick-up of the customers damaged vehicle, even if still
drivable, and drops off of a rental car right at their home. They can then
choose to have GMAC deliver their vehicle to a select choice of repair shops.
GMAC takes pride in their full service program and compares it to other
carrier’s similar assistance. They state that other insurers offer more of a
limited roadside assistance and rental car reimbursement. GMAC Insurance goes
the extra step by delivering the repaired vehicle right to the customer’s home.
Sheena Poe, a chief claims officer at GMAC Insurance stated, “As an insurance
company, it’s our job to make the entire experience after an accident as
comfortable as possible”. “Drivers shouldn’t have to worry about finding
alternate transportation, getting their damaged car to a repair shop and then
picking up the fixed vehicle. GMAC Insurance’s SmartValet takes that unnecessary
burden off their shoulders, so they can focus on getting back to their lives.”
Consumers have already had the pleasure of experiencing GMAC’s SmartValet
services. A North Carolina resident was pleased to announce that when she had an
accident, she didn’t have to do much. Her vehicle was taken for repairs, a
rental vehicle was given to her and when her vehicle was fixed, they brought it
right to her.
GMAC
Auto Insurance offers low rates and excellent service. Feel free to obtain
an online car insurance quote
from GMAC and other top rated carriers by visiting OnlineAutoInsurance.com.
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